Contract Manager (Commercial Cleaning) - Mt Gambier, SA

Contract Manager (Commercial Cleaning) – Mount Gambier, SA

Our Vision:

Maintain, develop, and grow long term sustainable partnerships with our employees and clients by ensuring transparency, quality, safety, environmental awareness in our service delivery across Australia. Together with our 55+ years’ experience within the cleaning industry, our growth and business strategy will be one driven from contemporary methodologies through technology advancement and our continual commitment to the environment through our ESG targets and objectives.

Our Values:

• Safety in everything we do
• Team collaboration and respect
• Environment & Sustainability
• Exceptional customer service
• People, Passion & Pride

As a leading service provider for Commercial and Industrial Cleaning Services, Menzies is now looking to expand our team with a passionate, qualified, and enthusiastic Full Time Contract Manager for our commercial contracts in South Australia.

Travelling will be required.

ABOUT THE ROLE

You will need to already be based in the Mount Gambier Region - SA, have past success in cleaning contract management, team leadership and a proven ability to deliver results against the company’s objectives and targets

The successful candidate will be:

• Energetic
• Confident and accomplished Contract Manager with a proven track record in managing people
• You will have the ability to lead and develop a team, enhance operational disciplines, think tactically and strategically and manage multiple stakeholders. 
• Visiting sites frequently around the Mount Gambier region
• Travelling to Adelaide and other regions within South Australia at least monthly

Skills/Experience Required

• You will have previous experience in a cleaning & service-based industry working with small to large corporate clients across different sectors. 
• You will develop credibility with clients by demonstrating professionalism, discretion, and sound commercial acumen. A key deliverable is to ensure compliance with contractual requirements for service delivery, timeliness, and reporting. 
• You will also engage effectively with internal stakeholders to ensure clear communication and coordination of activities critical to business objectives. 
• All applicants must be willing to undergo and successfully complete a Nationally Coordinated Criminal History Check and a Working With Children Check.

What will you be doing?

• Conduct Quality Service inspections and audits as scheduled and rectify any failed areas as an immediate response
• Identify contracts “under risk” as projects and develop clearly defined objectives and action plans to prevent contract loss.
• Assist in key client liaison to ensure smooth transition of operational/functional changes attributed to permanent productivity improvements.
• Use foresight to identify potential client issues and resolve them before they become problems
• Regular face to face contact with client representatives 
• Mobilise the start-up of new contracts and providing support to the wider team
• Effective and timely communication with external and internal stakeholders
• Timely reporting to Administration for work order progress status and close out recording
• You will need a full Australian Drivers' license.

In return, the successful candidate will be offered a busy and exciting role offering:

• Employment with an established national organisation
• Professional growth opportunities
• Industry related qualifications
• Flexible working hours
• Fully maintained company vehicle

Our status as an Equal Opportunity Employer is reflected in the diversity of team members. Staff performance is regularly assessed to confirm that work is up to our professional standard.

Applicants who are not Australian Citizens or Permanent Residents must provide proof of entitlement to work including any restrictions on hours of work. 

Aboriginal and/or Torres Strait Islanders are encouraged to apply.