Expression of Interest- Cleaning Supervisor -Appin area

Expression of Interest

Cleaning Supervisor – Appin area

Our Vision:

Maintain, develop, and grow sustainable, long-term partnerships with our employees and clients by ensuring transparency, quality, safety and environmental awareness in our service delivery. Based on our 54+ years’ cleaning industry experience, our growth and business strategy will be driven by contemporary, advanced technology, and our continual commitment to environment protection and sustainability as reflected in ESG targets and objectives.

Our Values:

• Safety in everything we do
• Team collaboration and respect
• Environment and Sustainability
• Exceptional customer service
• People, Passion & Pride

About Menzies

Menzies has been operating since 1969 and is now one of Australia’s largest privately owned companies providing end-to-end facility services solutions and employing more than 2,500 staff nationally.

Menzies’ vision is to deliver superior cleaning and related facility services whilst providing a safe and healthy workplace environment for its staff, clients and visitors.

Our Values

• Safety in everything we do
• Team collaboration and respect
• Exceptional customer service
• Passion

ABOUT THE ROLE

As a leading service provider for Cleaning Services within the Industrial cleaning industry, Menzies is now looking to expand our team and are now looking for a passionate, qualified, and enthusiastic Cleaning Supervisor for our commercial contracts within the Wollongong region. The role will be permanent Full-time (38 hours/week), afternoon shift starting  at 3.30pm-11.30pm, supervising our South 32 Contract sites.Most sites are located in the Appin area.

The successful candidate will be:

• Energetic
• Confident and accomplished Cleaning Supervisor with a proven track record in managing complex multi-site operations with significant people, cost and budget responsibilities. 
• You will have the ability to lead and develop a team, develop and enhance operational disciplines, think tactically and strategically and manage multiple stakeholders. 
• Ideally currently living in the Wollongong Region.
• Strong WHS awareness.
• Full driver's licence.

Skills/Experience Required

• You will have previous experience in a service based industry working with medium to large corporate clients across multi-site environments. 
• This is a customer facing role so you will have the capacity to understand and relate to clients across a range of industries and appreciate the different business models, needs and sensitivities that entails. 
• You will develop credibility with clients by demonstrating professionalism, discretion, and sound commercial acumen. A key deliverable is to ensure compliance with contractual requirements for service delivery, timeliness, and reporting. 
• You will also engage effectively with internal stakeholders to ensure clear communication and coordination of activities critical to business objectives. 
• All applicants must be willing to undergo and successfully complete a Police Check, Random Drug and Alcohol testing as well as a full medical examination, as a condition of employment. 

What will you be doing?

• Conduct Quality Service inspections and audits as scheduled 
• Leading cleaning teams on site
• Assisting in key client liaison to ensure smooth transition of operational/functional changes attributed to permanent productivity improvements.
• Identifying the client’s decision-making process.
• Using foresight to identify potential client issues and resolve them before they become problems
• Regular face to face contact with client representatives.
• Effective and timely communications within the business and with the customer and other key stakeholders.
• Timely reporting to Administration for work order progress status and close out recording.

Applicants who are not Australian Citizens or Permanent Residents must provide proof of entitlement to work including any restrictions on hours of work. 

EMPLOYEE BENEFITS

Here at Menzies, we expect loyalty, respect, and teamwork between colleagues. In return, we have an ongoing commitment to provide our staff members with:

• Learning and development opportunities
• Reward and recognitions programs
• Fair systems of remuneration and compensation
• Satisfying work and the opportunity to pursue a rewarding career path

Aboriginal and/or Torres Strait Islanders are encouraged to apply.