Contract Manager/Supervisors - VIC
Job No:
MG326
Location:
Melbourne
ABOUT US
Our Vision:
To grow our business and become the leading organisation for cleaning and related facility services across all industry types.
Our Values:
- Safety in everything we do
- Team collaboration and respect
- Exceptional customer service
- Passion
Menzies is always looking for enthusiastic, motivated individuals to join our team. Our status as an Equal Opportunity Employer is reflected in the diversity of team members. Staff performance is regularly assessed to confirm that work is up to our professional standard.
ABOUT THE ROLE
This person will directly report to theOperations Manager and will be responsible for managing a team of cleaners within a key client contract.
- Competitive Salary
- Supervise and motivate staff, delivery superior client satisfaction
We are seeking motivated and outgoing individuals for the position of Contract Cleaning Contract Manager and Supervisors.
The positions will focus on profitable contract management, whilst ensuring services are delivered to the specified quality standard and to enhance the company's reputation as a premium service provider and risk manager.
Main Accountabilities & Responsibilities
The role will involve:
1. Understanding our contractual responsibilities in servicing the contract.
2. Building relationships with our customers and responding to their requirements.
3. Implementing and managing a successful team around you to achieve contractual KPIs.
4. Ensuring that services are delivered within our framework for occupational health, safety and sustainability.
5. Maximising company profitability in achieving the above.
6. Client Liaison
7. Daily Quality Assurance Inspections
8. Rostering and organising cleaners for the daily cleaning requirements
Skills/Experience Required
The ideal candidate is likely to have experience in managing cleaning service contracts or possess the following skills:
• Strong organisational skills
• Good relationship building skills
• Good project management
• Basic competence in Microsoft Office software i.e. Outlook, Word, Excel
Personal Attributes
You will need to possess the following personal attributes to be successful:
• Strong outcome focus
• Self-starter
• Sharp commercial mind
• Good planning and organisation
• Down to earth team player
• Genuine and dedicated
• Productively competitive
Work Hours
Customer requirements run from the start of the business day until late into the evening when cleaning shifts are completed.
Work hours are therefore flexible to achieve business objectives but success in this role will involve some commitment to managing in the evening when the bulk of our operations are undertaken.
EMPLOYEE BENEFITS
Here at Menzies, we expect loyalty, respect, and teamwork between colleagues. In return, we have an ongoing commitment to provide our staff members with:
- Learning and development opportunities
- Novated leasing options
- Generous reward and recognition programs
- Career advancement opportunities