Contract Administrator- CBD Melbourne VIC

ABOUT US

Our Vision:

Maintain, develop, and grow long term sustainable partnerships with our employees and clients by ensuring transparency, quality, safety, environmental awareness in our service delivery across Australia. Together with our 53+ years’ experience within the cleaning industry, our growth and business strategy will be one driven from contemporary methodologies through technology advancement and our continual commitment to the environment through our ESG targets and objectives.

Our Values:

• Safety in everything we do
• Team collaboration and respect
• Environment & Sustainability
• Exceptional customer service
• People, Passion & Pride

Menzies is always looking for enthusiastic, motivated individuals to join our team. Our status as an Equal Opportunity Employer is reflected in the diversity of team members. Staff performance is regularly assessed to confirm that work is up to our professional standard.

We are currently seeking an experienced, enthusiastic and responsible Contract Administrator

ABOUT THE ROLE

This person will directly report to the Operations Manager and will be responsible for managing  a key client contract.

We are seeking a  motivated and outgoing individual for the position of Contract Cleaning Administrator, who has worked at either the state or branch level to provide support to our CBD office in Melbourne reporting to the State Manager. You will be the first point of contact for all contract related duties and be required to perform additional Administration duties including assisting/preparation of proposals and correspondence, filing and general office administration duties.

Main Accountabilities & Responsibilities

Please note that this role may involve in assisting in an Operational role, organising and roster cleaning staff as well liaising with the client and performing site audits. The position will focus on profitable contract management, whilst ensuring services are delivered to the specified quality standard and to enhance the company's reputation as a premium service provider and risk manager.

To be successful in this role you will possess the following attributes and capabilities:

• 2+ Years experience in similar role at the State or branch support level
• Hold current tertiary qualifications in relevant discipline.
• High Level competency in MS Office, advanced skills in Excel an advantage
• Quick learner
• Fast, accurate data entry and typing skills
• Work to tight deadlines and changing demanding
• Demonstrated relationship-building skills, excellent time management skills, and a professional, courteous telephone manner
• Excellent Customer Service skills
• Be willing and able to pass a National Police Check and have a current Working With Children Check. 
• Current full drivers licence

Skills/Experience Required
The ideal candidate is likely to have experience in managing cleaning service contracts or possess the following skills:
• Strong organisational skills
• Good relationship building skills
• Good project management
 • Basic competence in Microsoft Office software i.e. Outlook, Word, Excel

 Personal Attributes
You will need to possess the following personal attributes to be successful:
• Strong outcome focus
• Self-starter
• Sharp commercial mind
• Good planning and organisation
• Down to earth team player
• Genuine and dedicated
• Productively competitive

WE OFFER

• Competitive Salary
• Great working conditions
• Career advancement opportunities.

Work Hours
Full time position, Monday to Friday being based in Melbourne CBD.
 Work hours are therefore flexible to achieve business objectives but success in this role will involve some commitment to managing in the evening when the bulk of our operations are undertaken.

EMPLOYEE BENEFITS

Here at Menzies, we expect loyalty, respect, and teamwork between colleagues. In return, we have an ongoing commitment to provide our staff members with:

• Learning and development opportunities
• Novated leasing options
• Generous reward and recognition programs
• Career advancement opportunities