Roaming Cleaning Supervisor, Hume Merri-bek Region

ABOUT US

Our Vision:

Maintain, develop, and grow sustainable, long-term partnerships with our employees and clients by ensuring transparency, quality, safety and environmental awareness in our service delivery. Based on our 54+ years’ cleaning industry experience, our growth and business strategy will be driven by contemporary, advanced technology, and our continual commitment to environment protection and sustainability as reflected in ESG targets and objectives.

Our Values:

• Safety in everything we do
• Team collaboration and respect
• Environment and Sustainability
• Exceptional customer service
• People, Passion & Pride

Menzies is always looking for enthusiastic, motivated individuals to join our team. Our status as an Equal Opportunity Employer is reflected in the diversity of team members. Staff performance is regularly assessed to confirm that work is up to our professional standard.

ABOUT THE ROLE

This person will directly report to the Contracts Manager and will be responsible for managing a team of cleaners within a key client contract.

•  Menzies has several P/T roles available waiting for the right people.
• Ideally living within the Hume Merri-bek Region.
• Being willing and able to pass a National Police Check and as well as a WWCC.
• Competitive Pay.
• Supervise and motivate staff, delivery superior client satisfaction
• Some cleaning may be involved
• Ideally reside within the Hume Merri-bek Region.

We are seeking a motivated and outgoing individual for the position of Roaming Cleaning Supervisor.

The position will focus on profitable contract management, whilst ensuring services are delivered to the specified quality standard and to enhance the company's reputation as a premium service provider and risk manager.

Main Accountabilities & Responsibilities

The role will involve:
1. Understanding our contractual responsibilities in servicing the contract.
2. Building relationships with our customers and responding to their requirements.
3. Implementing and managing a successful team around you to achieve contractual KPIs.
4. Ensuring that services are delivered within our framework for occupational health, safety and sustainability.
5. Maximising company profitability in achieving the above.
6. Client Liaison
7. Daily Quality Assurance and HSEQ Inspections ( Audits)
 8. Rostering and organising cleaners for the daily cleaning requirements.

9. Perform cleaning duties on site.

10. Visit sites and supervise staff.

Skills/Experience Required

The ideal candidate is likely to have experience in managing cleaning service contracts or possess the following skills:

• Drivers licence.  
• Strong organisational skills
• Good relationship building skills
• Good project management
• Basic competence in Microsoft Office software i.e. Outlook, Word, Excel

Personal Attributes
You will need to possess the following personal attributes to be successful:
• Strong outcome focus
• Self-starter
• Sharp commercial mind
• Good planning and organisation
• Down to earth team player
• Genuine and dedicated
 • Productively competitive

 Work Hours
Customer requirements run from the start of the business day until late into the evening when cleaning shifts are completed.
Part time- Varied hours as required, generally late afternoon/night time.

EMPLOYEE BENEFITS

Here at Menzies, we expect loyalty, respect, and teamwork between colleagues. In return, we have an ongoing commitment to provide our staff members with:

• Learning and development opportunities
• Novated leasing options
• Generous reward and recognition programs
• Career advancement opportunities